PLEASE BE ADVISED THAT WE ARE CURRENTLY EXPERIENCING ISSUES WITH OUR INCOMING TELEPHONE SYSTEM.
IF YOU ARE UNABLE TO REACH US BY TELEPHONE, PLEASE USE THE EMAIL ADDRESSES ON THE CONTACT PAGE OR FILL IN THE CONTACT FORM AND ONE OF OUR TEAM MEMBERS WILL GET BACK TO YOU.
Return Materials Authorization RMA form for returning a unit for repair
Please fill out the following form before sending a unit for repair, this way we will be able to serve you better and quicker
Please use a new form for each additional unit, do not group additional units onto the one form
After clicking on "Request RMA number" we will receive your details. Our support staff will then send you an email to the address completed below containing the RMA number
Upon receipt of your RMA number, please return the unit directly to the factory by courier such as Fedex or UPS, to:
Applied Kilovolts Ltd, Woods Way, Goring by Sea, West Sussex, BN12 4QY, UK
Please use the original packaging or appropriate packaging for the weight of units being returned, in order to prevent further damage
Please mark the RMA number clearly on 3 sides of the box
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